Podcast Episode – Stef Caldwell on At-Risk Strategies

Stef Caldwell joins us to talk about how she took more control over her career, how Southwest gets customer success, how you can ask one simple question for a better renewal process with someone that might be at-risk, and more! Stef works in Customer Success, Experience, & Community, Lexio at Narrative Science.

Listen with the direct link, here.

Check us out on Stitcher.

Or listen on Apple Podcasts.

Links from Stef’s recommendations:

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