Jon Byrd joins us to talk about sales skills in CS, how you can develop these skills, and more! Jon is the Senior Director of Solutions and Delivery at DialogTech.
Listen with the direct link, here.
Links from Jon’s recommendations:
- The Art of Negotiation by Michael Wheeler (book – you can also find at your local bookstore!)
- BBC News (News media outlet)
- Search Engine Land (Blog)
- CMO.com (Website)
- Google Ads Blog (Blog)
Chicago Customer Success 