Podcast Episode 6 – Dave Duke on Trends in Customer Success

Dave Duke joins us to talk about the responsibility of CSMs, #OutcomeFirst thinking, and more!

Listen with the direct link, here.

Check us out on Stitcher.

Or listen on Apple Podcasts.

Links from Dave’s recommendations:

  • Helping Sells Radio (podcast)
  • The Outcome Generation by Paul J. Henderson (book – find it online or at your local bookstore)


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