Claire Schlafly, a director of Customer Success at Sprout Social, joins the show to talk about goal setting, pivoting through goals, and more! Then, Gary Marroquin hops on with Joe Huber to talk about some key points Claire mentioned.
Listen with the direct link, here.
Links from Claire’s recommendations:
- High Growth Handbook by Elad Gil (Find it at your local bookstore or online)
- Saastr Podcast
- Andreessen Horowitz – Software is eating the world (Blog)
- 500 Startups (Company blog)
- Into Thin Air by Jon Krakauer (Find it at your local bookstore or online)
- Bad Blood: Secrets and Lies in a Silicon Valley Startup by John Carreyrou (Find it at your local bookstore or online)
Chicago Customer Success 
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