Welcome

Thank you for visiting the Chicago Customer Success Podcast.

We’re a group of SaaS professionals in Chicago who are committed to providing relevant content to those involved in the customer journey. We believe that this expands beyond the traditional roles under the “Customer Success” moniker and look to redefine the term to include teams from engineering to sales to leadership.

Dedicating ourselves to this mission means we’re looking to open discussions and shed light on how all areas of the business facilitate the ongoing relationship with our customers.

Each month, our team and guest contributors will address a different topic. We hope you’ll visit for our weekly posts and the monthly podcast. You can also subscribe to the monthly newsletter to receive the past month’s top-3 posts.

If you’re interested in writing for the blog, have a topic you’d like to see covered, would like to submit an interviewee, or get interviewed yourself, please use the contact form. You can also email us directly at ChicagoCSPodcast@gmail.com.

Always be growing and let’s build something together.


The Chicago Customer Success Podcast’s theme song is by Asher Smith and was obtained from FreeSound.org. They’re not a sponsor but they are a great site for foley artists, musicians, and sound effects engineers. Check them out if you’re looking for some extra help on your next podcast or production.


Find us on Facebook, Twitter, Stitcher, or Apple Podcasts.

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